Job Description

Job Title: Customer Success Manager

Job Description: As a Customer Success Manager, you will manage post-sale relationships for trading and gaming clients of a MENA open-banking infrastructure provider, driving adoption and retention.

Responsibilities:

• Own post-sale relationships, ensuring successful onboarding, adoption, and retention.
• Serve as the primary point of contact for trading and gaming clients.
• Monitor client health, usage, and satisfaction to identify risks and opportunities.
• Collaborate with product, engineering, and sales teams to drive client outcomes.

Qualifications Needed:

• 4+ years of customer success or account management experience in fintech, open banking, or SaaS.
• Strong understanding of APIs, payments, and financial infrastructure.
• Proven track record of managing B2B client relationships and driving growth.
• Excellent communication and problem-solving skills; fluent in English.

What the Company Offers:

• Competitive tax-free salary with performance bonuses.
• Opportunity to manage post-sale relationships for a leading open-banking provider.
• Comprehensive health insurance and professional development support.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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