FX Account Manager

Job Description

Job Title: FX Account Manager

Job Description: The FX Account Manager – Turkish Speaker serves Turkish-speaking clients across Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs, managing the full client lifecycle from first contact through long-term retention.

Responsibilities:

• Identify, engage, and convert new Turkish-speaking clients for the Group’s products and services
• Manage and grow a portfolio of existing clients, ensuring strong relationship development, retention, and increased lifetime value
• Support clients through the full onboarding journey including account opening, KYC documentation, platform setup, funding guidance, and first-time activation
• Follow up proactively on dormant, inactive, or underperforming accounts to improve activation and retention rates
• Promote relevant campaigns, product updates, and cross-sell opportunities where suitable
• Provide clients with general market colour, product information, and platform education in accordance with internal policies and regulatory requirements
• Maintain accurate and up-to-date records of all client activity, pipeline progress, and communication in the CRM system
• Achieve individual sales, retention, deposit, and revenue KPIs as defined by management
• Contribute to growth of the Turkish-speaking market by identifying opportunities, client trends, and partnership channels including IBs and affiliates

Qualifications Needed:

• Fluency in Turkish and English is mandatory (written and spoken)
• Bachelor’s degree in Finance, Business, Economics, Marketing, or related field preferred
• Minimum 2 years of experience in Account Management, Sales, Retention, or Conversion within a Forex/CFD broker or closely related financial services environment
• Solid understanding of Forex, CFDs, trading platforms, and financial market dynamics
• Hands-on experience with MT4 and/or MT5 trading platforms
• Strong CRM proficiency and client pipeline management skills
• Target-driven commercial mindset with ability to work in a high-performance, KPI-focused environment
• Strong client-facing communication and relationship-building skills

What the Company Offers:

• Work within one of the world’s leading financial derivatives institutions serving 2 million+ clients in 100 countries
• Competitive salary plus performance-based incentives tied to sales and retention KPIs
• Access to a dynamic, international, fast-growing environment
• Strong opportunities for career progression within a global financial group
• Part of a business with an unblemished regulatory record and 80+ financial industry awards

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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