Fraud Analyst

Job Description

Job Description

Job Title: Fraud Analyst

Job Description:NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with its modern open API card issuing infrastructure. The ideal candidate provides the first line of defense against fraudsters and bad actors, supporting both clients and their end consumers while working closely with customer support, compliance, and technology teams. NymCard provides 24/7 fraud monitoring and requires the highest standards of probity and diligence in this team.

Responsibilities:

• Monitor transactions across fraud monitoring applications on a rotational shift covering 24/7
• Analyze and assess fraud alerts and act accordingly
• Suggest applying new fraud rules or editing/freezing existing ones based on fraud cases encountered
• Investigate fraud cases by collecting facts and arguments
• Submit fraud case reports to management
• Conduct transaction flow studies outside automated fraud monitoring applications when necessary
• Continuously coordinate with fraud reporting channels including chargeback team, payment system alerts, and acquirers
• Report any system anomaly encountered outside the fraud scope

Qualifications Needed:

• At least 1 year of experience in fraud monitoring (preferably Issuing) and response with a bank or similar financial services organization
• Understanding of fraud processes with Visa and Mastercard card networks
• Strong interpersonal and organizational skills; team player
• Positive can-do attitude with a flexible approach
• Ability to learn new technology, systems, and applications quickly
• Willingness to work rotational shifts covering 24/7 operations
• High standards of probity and diligence required

What the Company Offers:

• Role in a fast-growing fintech card issuing platform with open API modern infrastructure
• Open, collaborative work environment within the NymCardian Nation team culture
• Core values: Respect, Transparency, Collaboration, Quality, Speed, Courage
• Career growth opportunities as the business scales globally
• Diverse global team across markets

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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