Client Relationship Manager

Job Description

Job Title: Client Relationship Manager

Job Description: The Client Relationship Manager will build and maintain strong relationships with clients, supporting their trading journey across IC Markets’ platforms.

Responsibilities:

• Build and maintain strong client relationships with active traders and high-value accounts
• Provide clients with platform guidance, trading insights, and account support
• Serve as the primary point of contact for client queries and escalations
• Work with internal teams to resolve client issues efficiently and professionally
• Proactively engage clients to increase retention, activity, and trading volume
• Identify upsell and cross-sell opportunities within the existing client base
• Maintain accurate client records and interaction logs in CRM systems

Qualifications Needed:

• Prior experience in a client relationship or account management role within forex, CFD, or financial services
• Strong understanding of forex and CFD trading products and platforms
• Excellent communication and interpersonal skills
• Ability to build trust with high-value, sophisticated trading clients
• Proficiency in CRM tools and client management workflows

What the Company Offers:

• Access to one of the world’s top Forex CFD providers
• Low latency connectivity and superior liquidity environment
• Management team with significant experience in Forex, CFD, and Equity markets in Asia, Europe, and North America
• Best-in-class technology solutions and pricing infrastructure

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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