Product Manager – Risk & Collections

Job Description

Job Description

Job Title: Product Manager – Risk & Collections

Job Description: The Product Manager will define and execute the product strategy for risk decisioning tools, collection workflows, and customer communication journeys — balancing portfolio protection with customer experience.

Responsibilities:

• Own the product roadmap for Tamara’s risk decisioning and collections technology
• Define and prioritize features for automated collection workflows, payment plan tools, and customer re-engagement journeys
• Partner with Collections Operations, Data Science, Engineering, and Risk teams to build and iterate on risk and collections products
• Conduct user research with collections agents and customers to identify pain points and opportunities
• Use data and metrics to measure product performance across collection rates, customer experience, and operational efficiency
• Ensure product features comply with SAMA regulatory requirements for consumer credit collections
• Work cross-functionally with Customer Service, Legal, and Finance on collections process design
• Build and maintain strong working relationships with external collections partners and service providers

Qualifications Needed:

• 3–5 years of product management experience, ideally with exposure to risk, collections, or fintech lending products
• Understanding of consumer credit lifecycle including delinquency management, collections strategy, and customer rehabilitation
• Data-driven product mindset with strong analytical skills
• Experience working with collections workflows, payment plans, or debt management products preferred
• Arabic language skills preferred; must be based in or willing to relocate to Riyadh
• Understanding of SAMA consumer credit regulatory framework is a strong advantage

What the Company Offers:

• Product ownership role at Saudi Arabia’s first fintech unicorn with millions of BNPL customers
• Direct impact on portfolio quality and customer experience across KSA, UAE, and Kuwait
• PIF-backed, fast-scaling company with global offices
• 40+ nationality team with career growth and cross-border collaboration

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

#LibertyloomJobs #FintechCareers #JobOpportunities #FinanceJobs #TechTalent #FintechRecruitment #CareerInFinance#