Job Description

Job Title: Business Analyst – Retail Banking

Job Description: As a Business Analyst – Retail Banking (Mid-Level) at a banking solutions organization, you will define and manage requirements for retail-banking products and digital channels, covering customer onboarding, CASA, cards, loans, payments, customer information, and mobile or internet banking journeys.

Responsibilities:

• Gather, analyze, and document requirements for retail-banking products and digital-channel initiatives
• Prepare BRDs, FRDs, user stories, acceptance criteria, process flows, and supporting specifications
• Conduct current-state and target-state analysis and identify functional or process gaps
• Maintain requirement traceability across design, development, testing, and deployment
• Work with product owners, architects, developers, quality teams, and project managers
• Support SIT, UAT, defect clarification, business validation, and deployment readiness
• Analyze journeys covering CASA, onboarding, mobile banking, internet banking, cards, loans, payments, and CIF
• Ensure delivered functionality reflects approved business needs and agreed acceptance criteria

Qualifications Needed:

• Business-analysis experience in retail banking or banking technology
• Knowledge of CASA, customer onboarding, cards, lending, payments, CIF, and digital-banking journeys
• Experience writing BRDs, FRDs, user stories, acceptance criteria, and process flows
• Strong requirements-analysis, gap-analysis, and traceability-management skills
• Ability to collaborate with product, architecture, development, testing, and project teams
• Bachelor’s degree as stated in the source advert

What the Company Offers:

• Mid-level role spanning core retail-banking products and digital channels
• Practical involvement throughout requirements, testing, and deployment
• Opportunity to influence customer-facing banking journeys and platform capabilities

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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