Senior Solutions Engineer

Job Description

Job Description

Job Title: Senior Solutions Engineer

Job Description: The Senior Solutions Engineer is a trusted technical partner to customers across the full integration journey — leading technical pre-sales, designing and delivering integrations to production, and driving product adoption so customers realize measurable business value. The role owns client integrations end-to-end, working closely with Sales, Product, and Engineering to move deals forward, launch successfully, and grow product usage over time.

Responsibilities:

• Bring deep product and technical judgment to confidently recommend the right solution design, product mix, and implementation approach for client needs
• Diagnose complex technical issues with minimal support, identify root causes quickly, and work cross-functionally to drive durable solutions
• Own implementation quality end-to-end by creating strong technical guidance, improving solution structure, and ensuring stable, low-friction go-lives
• Lead consultative discovery conversations, uncover client pain points and business drivers, and shape solutions that best fit their needs
• Think commercially in solution design and prioritization, focusing on time-to-value, product consumption, and highest-impact client outcomes
• Communicate proactively and confidently with both business and technical stakeholders; manage expectations early and handle difficult conversations effectively
• Proactively identify upsell, cross-sell, and expanded usage opportunities based on client flows, technical needs, and adoption patterns
• Maintain strong documentation hygiene and create clear visibility across teams through accurate scoping notes, launch updates, risks, and follow-ups
• Strengthen the team through reusable materials, structured knowledge sharing, onboarding support, and informal mentorship

Qualifications Needed:

• 5+ years in Solutions Engineering, Pre-sales Engineering, Solutions Consulting, or a similar client-facing technical role with a track record of independently owning complex client outcomes
• Strong hands-on technical judgment across APIs, integration design, troubleshooting, and solutioning with ability to navigate ambiguity
• Excellent written and spoken English; Arabic is required
• Commercially minded and highly accountable with strong judgment and structured problem-solving
• Experience with payments, fintech, or bank integrations strongly preferred
• Ability to drive progress across stakeholders with minimal oversight

What the Company Offers:

• Competitive salary with private healthcare and flexible office hours
• Every team member holds a meaningful equity stake in the business for long-term alignment
• Role at the region’s first regulated Open Banking and Open Finance company operating across UAE and Saudi Arabia
• 350+ client network including Binance, Careem, Tabby, and Etisalat
• $67.5M Series B backing from General Catalyst, Sequoia, and Shorooq — expansion actively ongoing
• Equal opportunity workplace committed to diversity of experience and thought

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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