Job Description

Job Title: IT Support Engineer

Job Description: As an IT Support Engineer at a fintech company enabling frictionless payment programmes with modern infrastructure, you will be the go-to technical resource providing hands-on IT support in a professional fintech environment. You will be responsible for resolving IT helpdesk tickets, managing systems, and ensuring the smooth operation of technology infrastructure for the organization.

Responsibilities:

• Provide hands-on IT support to employees and systems
• Handle IT helpdesk tickets and resolve technical issues
• Manage computer systems, software, and hardware
• Ensure compliance with IT policies and cybersecurity best practices
• Support IT infrastructure and system administration
• Coordinate with technology teams on IT support delivery
• Maintain IT records and documentation

Qualifications Needed:

• 5-10 years of hands-on IT support experience in a professional environment such as fintech or tech startup
• Strong technical support and troubleshooting skills
• Experience with IT helpdesk and system administration
• Understanding of cybersecurity best practices
• Excellent problem-solving and communication skills
• Experience in fintech, payments, or regulated financial services is preferred
• GCC or UAE IT support experience strongly preferred

What the Company Offers:

• IT Support Engineer role at a fintech company enabling payment programme innovation
• Opportunity to work in a technology-driven fintech environment
• Competitive compensation and professional development opportunities

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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