Customer Insights Analyst – Fintech

Job Description

Customer Insights Analyst – Fintech

Job Description

We are hiring a Customer Insights Analyst to gather, analyze, and interpret customer data to drive fintech product strategy. This role combines data analysis, market research, and business strategy.

Key Responsibilities

• Collect and analyze customer behavior and usage data.

• Conduct surveys, focus groups, and market research.

• Develop dashboards and reports for business teams.

• Identify trends, pain points, and opportunities for product improvements.

• Collaborate with marketing, product, and analytics teams.

• Support A/B testing and user experience optimization.

• Present actionable insights to stakeholders and leadership.

Qualifications Needed

• Bachelor’s degree in Marketing, Data Analytics, Statistics, or related field.

• 2–5 years of experience in customer insights or market research.

• Proficiency in SQL, Excel, and analytics tools like Tableau or Power BI.

• Strong analytical, communication, and problem-solving skills.

• Knowledge of fintech products and customer behaviors preferred.

What the Company Offers

• Competitive salary with performance bonuses.

• Opportunities to influence product strategy and customer experience.

• Professional development in data analytics and market research.

• Flexible and supportive work environment.

• Exposure to innovative fintech solutions and trends.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!
#LibertyloomJobs #FintechCareers #JobOpportunities #FinanceJobs #TechTalent #FintechRecruitment #CareerInFinance