Customer Insights Analyst – Fintech

Job Description

Job Description

We are hiring a Customer Insights Analyst to gather, analyze, and interpret customer data to drive fintech product strategy. This role combines data analysis, market research, and business strategy.

Key Responsibilities

• Collect and analyze customer behavior and usage data.
• Conduct surveys, focus groups, and market research.
• Develop dashboards and reports for business teams.
• Identify trends, pain points, and opportunities for product improvements.
• Collaborate with marketing, product, and analytics teams.
• Support A/B testing and user experience optimization.
• Present actionable insights to stakeholders and leadership.

Qualifications Needed

• Bachelor’s degree in Marketing, Data Analytics, Statistics, or related field.
• 2–5 years of experience in customer insights or market research.
• Proficiency in SQL, Excel, and analytics tools like Tableau or Power BI.
• Strong analytical, communication, and problem-solving skills.
• Knowledge of fintech products and customer behaviors preferred.

What the Company Offers

• Competitive salary with performance bonuses.
• Opportunities to influence product strategy and customer experience.
• Professional development in data analytics and market research.
• Flexible and supportive work environment.
• Exposure to innovative fintech solutions and trends.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!
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