Job Description

Job Title: Account Manager

Job Description: As an Account Manager at Rapyd, you will manage and grow relationships with enterprise merchants and fintech clients, ensuring they maximise the value of Rapyd’s global payments platform.

Responsibilities:

• Build and maintain strong relationships with assigned enterprise clients, driving satisfaction and retention.
• Guide clients through onboarding, integration, and ongoing platform adoption.
• Monitor account performance, usage, and revenue to identify upsell and cross-sell opportunities.
• Collaborate with product, support, and sales teams to resolve issues and enhance the client experience.

Qualifications Needed:

• 4+ years of account management or customer success experience in payments, fintech, or enterprise SaaS.
• Strong understanding of payment gateways, acquiring, and global payment ecosystems.
• Proven track record of managing enterprise client relationships and driving growth.
• Excellent communication, problem-solving, and stakeholder management skills; fluent in English.

What the Company Offers:

• Competitive tax-free salary with performance bonuses.
• Comprehensive health insurance and relocation assistance.
• Opportunity to manage enterprise clients for a leading global payments platform.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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