Senior Manager, Retail Recovery Control

July 31, 2026

Job Overview

  • Date Posted
    July 31, 2026
  • Location
  • Expiration date
    October 31, 2026

Job Description

  • Anywhere

Job Description

Job Title: Senior Manager, Retail Recovery Control

Job Description: As a QNB3793-Senior Manager, Retail Recovery Control (Qatarization) at a major regional bank, you will lead the management of delinquent retail customer collections, set recovery and restructuring strategies, coordinate legal and external-agency activity, and improve operational controls to minimize overdue credit exposure.

Responsibilities:

  • Lead retail recovery-control activities for delinquent customer portfolios
  • Develop and oversee collection, restructuring, escalation, and recovery strategies
  • Monitor overdue exposure, recovery performance, account trends, and operational effectiveness
  • Guide teams handling customer engagement, payment commitments, and restructuring arrangements
  • Coordinate complex cases with legal teams, external agencies, and relevant bank functions
  • Ensure recovery activities comply with internal policies, approved authorities, and applicable requirements
  • Review management information and recommend actions to improve recovery outcomes
  • Strengthen recovery processes, controls, productivity, and stakeholder coordination

Qualifications Needed:

  • This position is designated for Qatarization as stated in the published title
  • Senior experience in retail collections, recovery control, credit risk, or related banking operations
  • Strong knowledge of delinquent-credit management, restructuring, and recovery strategies
  • Experience leading teams and coordinating legal or external recovery stakeholders
  • Ability to interpret recovery metrics and drive operational improvement
  • Strong leadership, negotiation, governance, and senior stakeholder communication skills

What the Company Offers:

  • Senior management responsibility for a retail recovery-control portfolio
  • Opportunity to shape restructuring, collection, and overdue-exposure strategies
  • Leadership exposure across credit, operations, legal, customers, and external recovery partners

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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