Senior Manager, Retail Recovery Control
Job Overview
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Date PostedJuly 31, 2026
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Location
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Expiration dateOctober 31, 2026
Job Description
Job Description
Job Title: Senior Manager, Retail Recovery Control
Job Description: As a QNB3793-Senior Manager, Retail Recovery Control (Qatarization) at a major regional bank, you will lead the management of delinquent retail customer collections, set recovery and restructuring strategies, coordinate legal and external-agency activity, and improve operational controls to minimize overdue credit exposure.
Responsibilities:
- Lead retail recovery-control activities for delinquent customer portfolios
- Develop and oversee collection, restructuring, escalation, and recovery strategies
- Monitor overdue exposure, recovery performance, account trends, and operational effectiveness
- Guide teams handling customer engagement, payment commitments, and restructuring arrangements
- Coordinate complex cases with legal teams, external agencies, and relevant bank functions
- Ensure recovery activities comply with internal policies, approved authorities, and applicable requirements
- Review management information and recommend actions to improve recovery outcomes
- Strengthen recovery processes, controls, productivity, and stakeholder coordination
Qualifications Needed:
- This position is designated for Qatarization as stated in the published title
- Senior experience in retail collections, recovery control, credit risk, or related banking operations
- Strong knowledge of delinquent-credit management, restructuring, and recovery strategies
- Experience leading teams and coordinating legal or external recovery stakeholders
- Ability to interpret recovery metrics and drive operational improvement
- Strong leadership, negotiation, governance, and senior stakeholder communication skills
What the Company Offers:
- Senior management responsibility for a retail recovery-control portfolio
- Opportunity to shape restructuring, collection, and overdue-exposure strategies
- Leadership exposure across credit, operations, legal, customers, and external recovery partners
Are you interested in this position? Apply by clicking on the “Apply Now” button below!
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