Onboarding Product Director

Job Description

Job Title: Onboarding Product Director

Job Description: Seeking an Onboarding Product Director in Dubai to lead the product strategy for Rapyd’s global merchant and partner onboarding experiences. The role owns the end-to-end product lifecycle for payment and onboarding-related products — discovery, specification, delivery, and rollout across Rapyd’s worldwide platform.

Responsibilities:

• Own the end-to-end product lifecycle for Rapyd’s onboarding products — discovery, specification, delivery, and rollout
• Define and drive the product vision, strategy, and roadmap for merchant and partner onboarding experiences globally
• Work with cross-functional teams globally including Engineering, Compliance, Commercial, and Operations to deliver onboarding product improvements
• Conduct user research and data analysis on merchant and partner onboarding friction points and opportunities
• Define success metrics for onboarding product quality — activation rates, time-to-first-transaction, and onboarding conversion
• Partner with Rapyd’s account management and sales teams to translate merchant feedback into product improvements
• Lead a team of Product Managers working on onboarding-related product areas
• Communicate onboarding product strategy and performance to Rapyd’s executive leadership

Qualifications Needed:

• Director-level product management experience with proven track record owning complex fintech product portfolios
• Experience in onboarding product management, merchant activation, or payment product delivery at a global payments company
• Deep understanding of merchant onboarding flows, KYC/AML requirements, and payment product activation
• Strong leadership skills with experience managing or mentoring product managers
• Excellent data-driven product management skills including OKR definition and product measurement
• Experience at a global payments platform, acquirer, or payment infrastructure company preferred

What the Company Offers:

• Director-level product leadership role at a global fintech that has unified payments, payouts, and fintech on one platform
• Global scope across Rapyd’s worldwide merchant and partner onboarding product strategy

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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