Job Description

Job Title: Fraud Operations Analyst – Card Issuing Platform

Job Description: As a Fraud Operations Analyst at a globally established card issuing and payments infrastructure platform, you will provide the first line of defense against fraudsters and bad actors — supporting both clients and their end consumers while working closely with customer support, compliance, and technology teams. NymCard provides 24/7 fraud monitoring and support for clients and requires the highest standards of probity and diligence.

Responsibilities:

• Provide the first line of defense against fraudsters and bad actors for a card issuing and payments platform
• Monitor transactions across fraud monitoring applications on a rotational shift covering 24/7 operations
• Analyze and assess fraud alerts — acting accordingly to protect clients and end consumers
• Suggest applying new fraud rules or editing/freezing existing ones based on fraud cases encountered
• Investigate fraud cases by collecting facts, arguments, and supporting evidence for each investigation
• Support both fintech clients and their end consumers through fraud case resolution and communication
• Work closely with customer support, compliance, and technology teams on fraud issue resolution
• Maintain accurate fraud operations records for regulatory audit and compliance review

Qualifications Needed:

• Fraud operations analyst or financial crime compliance experience — fintech, payments, or card issuing preferred
• Strong analytical and investigative skills for fraud case assessment and fraud rule development
• Understanding of card issuing, payment processing, and fraud typologies in fintech environments
• 24/7 rotational shift availability required for continuous fraud monitoring coverage
• Excellent teamwork and communication skills for cross-functional fraud operations coordination
• CAMS or equivalent fraud/compliance qualification preferred

What the Company Offers:

• Fraud Operations Analyst role at a globally established card issuing and payments infrastructure platform in Dubai
• First-line fraud defense mandate with 24/7 monitoring, professional development opportunities, and flexible WFH options
• Room to grow, generous annual leave, casual WFH options, and a culture without complicated hierarchies

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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