Fintech Platform Support Manager

Manager
Dubai
March 16, 2026

Job Overview

  • Date Posted
    March 16, 2026
  • Location
    Dubai
  • Expiration date
    June 16, 2026

Job Description

Job Description
The Platform Support Manager will oversee technical support teams ensuring uptime and service excellence for Dubai fintech platforms.

Responsibilities

  • Lead L2/L3 support teams
  • Manage incident response and SLAs
  • Coordinate with engineering teams
  • Improve support processes
  • Ensure regulatory service standards

Qualifications Needed

  • Bachelor’s in IT or Engineering
  • 5–8 years support leadership experience
  • Fintech or SaaS background

What the Company Offers

  • Dubai tax-free salary
  • Regional fintech exposure
  • Career advancement opportunities

Are you interested in this position? Apply by clicking on the “Apply Now” button below!
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