Job Description

Job Title: Experience Transformation Senior Manager

Job Description: As an Experience Transformation Senior Manager at Accenture, you will lead transformative programs focused on enhancing customer and employee experiences, driving digital adoption and business impact.

Responsibilities:

• Lead experience transformation engagements, including customer journey mapping, service design, and digital adoption.
• Collaborate with clients to define experience strategies and implement change initiatives.
• Manage project teams, deliver high-quality outcomes, and drive measurable business impact.
• Build and maintain strong client relationships and contribute to business development.

Qualifications Needed:

• 10+ years of experience in experience transformation, customer experience, or change management in consulting or technology.
• Deep understanding of service design, digital adoption, and experience measurement frameworks.
• Proven track record of leading large-scale transformation engagements in the region.
• Excellent leadership, communication, and stakeholder management skills; fluent in English.

What the Company Offers:

• Exceptional tax-free compensation with performance bonuses.
• Comprehensive executive benefits including housing and car allowances.
• Opportunity to lead experience transformation for a global consulting leader.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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