Job Description

Job Title: Customer Lifecycle Manager

Job Description: As a Customer Lifecycle Manager, you will run activation and engagement programs, driving customer retention and lifetime value.

Responsibilities:

• Run customer lifecycle programs across activation, engagement, and retention.
• Design and execute lifecycle campaigns across channels.
• Analyse customer data to optimise journey performance.
• Collaborate with product, marketing, and data teams on lifecycle.

Qualifications Needed:

• 6+ years of lifecycle marketing or CRM experience in digital banking or fintech.
• Strong understanding of customer lifecycle, segmentation, and engagement.
• Proven track record of running lifecycle programs.
• Excellent analytical and communication skills; fluent in English and Arabic.

What the Company Offers:

• Competitive tax-free salary with performance bonuses.
• Opportunity to drive customer lifecycle for a digital bank.
• Comprehensive health insurance and professional development support.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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