Customer Insights Analyst – Fintech

Job Description

Customer Insights Analyst – Fintech
Job Description

We are hiring a Customer Insights Analyst to gather, analyze, and interpret customer data to drive fintech product strategy. This role combines data analysis, market research, and business strategy.

Key Responsibilities

Collect and analyze customer behavior and usage data.

Conduct surveys, focus groups, and market research.

Develop dashboards and reports for business teams.

Identify trends, pain points, and opportunities for product improvements.

Collaborate with marketing, product, and analytics teams.

Support A/B testing and user experience optimization.

Present actionable insights to stakeholders and leadership.

Qualifications Needed

Bachelor’s degree in Marketing, Data Analytics, Statistics, or related field.

2–5 years of experience in customer insights or market research.

Proficiency in SQL, Excel, and analytics tools like Tableau or Power BI.

Strong analytical, communication, and problem-solving skills.

Knowledge of fintech products and customer behaviors preferred.

What the Company Offers

Competitive salary with performance bonuses.

Opportunities to influence product strategy and customer experience.

Professional development in data analytics and market research.

Flexible and supportive work environment.

Exposure to innovative fintech solutions and trends.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!
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