Job Description

Job Title: Crypto Exchange Customer Support Specialist (Arabic)

Job Description: As a Crypto Exchange Customer Support Specialist (Arabic), you will support retail traders on a licensed exchange, ensuring high satisfaction and retention.

Responsibilities:

• Provide Arabic-language support to retail traders across chat, email, and phone.
• Resolve account, trading, and platform queries promptly.
• Escalate complex issues and follow through to resolution.
• Maintain accurate records and support compliance requirements.

Qualifications Needed:

• 2+ years of customer support experience in crypto, fintech, or financial services.
• Fluent in Arabic and English.
• Strong understanding of crypto trading platforms and products.
• Excellent communication and problem-solving skills.

What the Company Offers:

• Competitive tax-free salary with performance bonuses.
• Opportunity to support retail traders on a licensed crypto exchange.
• Comprehensive health insurance and professional development support.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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