Job Description

Job Title: Client Experience Officer

Job Description: As a Client Experience Officer, you will deliver Arabic-language client experience for a global CFD broker, ensuring high satisfaction and retention across the client journey.

Responsibilities:

• Provide Arabic-language client service, including onboarding, account management, and support.
• Resolve client inquiries and issues promptly, ensuring high satisfaction.
• Build and maintain strong client relationships, providing market insights and support.
• Collaborate with sales, compliance, and support teams.

Qualifications Needed:

• 3+ years of client experience or customer support experience in Forex, CFD, or fintech.
• Fluent in English and Arabic.
• Strong understanding of trading platforms and financial products.
• Excellent communication, problem-solving, and relationship-building skills.

What the Company Offers:

• Competitive tax-free salary with performance bonuses.
• Opportunity to deliver Arabic-language client experience for a global CFD broker.
• Comprehensive health insurance and professional development support.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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