Job Description

Job Title: Account Management Executive

Job Description: As an Account Management Executive at Foodics, you will manage and nurture relationships with F&B merchants, ensuring they derive maximum value from the fintech and payment ecosystem integrated into their restaurant operations.

Responsibilities:

• Act as the primary point of contact for assigned merchant accounts, driving satisfaction, retention, and upsell opportunities.
• Monitor account performance, transaction trends, and usage metrics to proactively identify growth opportunities.
• Conduct regular business reviews, product training, and onboarding sessions for new and existing clients.
• Collaborate with product and support teams to resolve client issues and feedback promptly.

Qualifications Needed:

• 3+ years of account management or customer success experience in fintech, SaaS, or F&B technology.
• Strong understanding of payment systems, point-of-sale integrations, and merchant services.
• Excellent communication, problem-solving, and relationship-building skills; fluent in English and Arabic.
• Ability to manage multiple accounts and thrive in a fast-paced, high-growth environment.

What the Company Offers:

• Competitive tax-free salary with performance bonuses.
• Health insurance and professional development opportunities.
• Opportunity to work at the intersection of F&B and fintech with a leading regional platform.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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